The year 2020 has been one of the most tumultuous years in recent memory, and the effects have been felt across every part of the business world. The hiring landscape has shifted dramatically over the course of the year, and those in HR, talent acquisition, and recruitment have had to adapt quickly.

In the newly released 2020 Hiring Benchmark Report, Revelian and Criteria Corp set out to explore how hiring professionals are adapting to not only the stress of COVID-19 but also the need for greater diversity in the workplace, the pressures of remote work, and everything in between.

The report covers the results from a survey of over 400 hiring professionals across the globe, with the majority of respondents hailing from the United States, Australia, and Canada. The respondents are part of organisations both large and small, and from a wide range of industries. Set against the backdrop of an unprecedented year, the results were surprising to say the least.

Here’s just a taste of what you’ll find in the report:

1. COVID-19 has dramatically reshaped the workplace.

As a result of COVID 19, 69% of hiring professionals said their organisation transitioned to remote work in some capacity. In addition, 51% had to reduce hiring; 36% froze hiring; and 30% had to lay off or furlough employees.

2. Hiring growth is flat but positive.

Overall, respondents predict that their hiring volume will increase by 1.4% in the next 12 months. However, the anticipated growth in hiring varied widely from one industry to the next. For example, the Technology industry expects to hire 64% more people in the next 12 months.

3. People actually really like working remotely.

Within the 69% of organisations that had to transition to remote work, 54% of respondents view remote work more positively now than before COVID-19; meanwhile 42% say their view is unchanged, and just 4% view remote work in a more negative light now.

4.For most organisations, diversity is a priority.

2020 brought the issue of workplace diversity to the front and centre. As a result, 34% of hiring professionals say that increasing diversity in the workplace is a “top priority” for their organisation, 46% say it’s “somewhat of a priority,” and 22% say it’s “not a priority.”

5. Hiring professionals perceive hiring to be easier this year.

According to the survey, professionals feel that hiring isn’t as challenging as it was last year. 54% said that COVID-19 has made it easier to hire remote workers, while 33% said it’s now easier to hire college students or recent graduates.

6. Hiring professionals see an optimistic future ahead.

In more ways than one, the results from the survey indicate that hiring professionals are feeling optimistic about what lies ahead. Hiring professionals don’t just perceive hiring to be easier now; they have also become more confident in their hiring processes. And when looking towards 2021, the majority (66%) of hiring professionals expect their organisation to grow in a positive direction.

Want the full scoop? Download a copy of the report to see all the data and to benchmark your own organisation’s state of hiring.